Our usual checkout policy
Most Ironclad Auto Parts orders do not include sales tax at checkout. If your order summary shows no tax line or $0.00 tax, that matches our standard process: we are not collecting sales tax on that order.
If you see sales tax on an order
That may happen if:
1. **Tax collection was enabled** for your ship-to state when the order was placed 2. A phone-assisted order was quoted with tax per state requirements 3. A processing error occurred — contact us immediately
Email admin@ironcladautoparts.com or contact our support team with your order number. Do not assume the charge is wrong until we confirm.
If you expected no tax but owe use tax
If no sales tax was collected, you may still owe use tax in your home state. That is reported to your state, not to Ironclad Auto Parts. See [Do I have to pay sales tax?](/help-center/sr-04500-do-i-have-to-pay-sales-tax).
Tax-exempt customers
If you are tax-exempt but were charged tax, see [I am tax exempt, why was I charged tax?](/help-center/sr-04505-i-am-tax-exempt-why-was-i-charged-tax).
Why does my Ironclad Auto Parts receipt show sales tax?
Most orders do not include tax at checkout. If tax appears on your receipt, contact us with your order number so we can verify whether collection applied to your state or correct an error.
